Terms & Conditions

  1.         In the following conditions the company will be KC Kitchens and bathrooms and the customer will be the person named overleaf.
  2.         The customer agrees to pay the total balance on day of completion. Non payment will invalidate any guarantee or any remedial work being rectified. All quotations are given on a “subject to survey” basis.
  3.         The company cannot be held responsible for moving, disturbing or damaging furniture. It is the customers’ responsibility to ensure all furniture prior to installation is removed.
  4.         The company will not be held responsible for any installations which are out with its control. This includes fire, industrial action and severe weather conditions or where local authority permission is required. No claims for consequential loss will be accepted.
  5.         The customer will supply electricity etc for use of tools free of charge.
  6.         The company is not responsible for any redecoration unless specified in the contract, including tiles which may need to be removed. The company is not responsible for the failure of any existing boiler to cope with any additional radiators that are fitted as part of the contract. It is the responsibility of the customer to ensure that any existing burglar alarm systems are isolated, or entry preventing equipment are removed prior to installation. The company will not accept liability should this not be adhered to.
  7.         If it appears a satisfactory installation cannot be achieved, this company will, after notifying the customer, have the right to cancel the contract. No claims for loss arising from such circumstances will be considered.
  8.         The balance payable on completion referred to over leaf shall be paid to the company upon the installation being completed. The purchaser shall be entitled to withhold payment by reason for any alleged minor defect. The company will investigate any such alleged defect and endeavour to rectify.
  9.         The customer is solely responsible for obtaining any planning permission or building warrant required, unless the company has specifically agreed to represent the customer with these submissions. In either case the customer will be responsible for payment of all local authority fees involved.
  10.         All goods will remain the property of the company until paid in full.
  11.         The company undertake to repair or replace free of charge any world carried out which prove defective as a result of faulty work or materials within 2 years from date of installation.
  12.         Customers providing testimonials and/or allowing us to photograph our installations grant KC Kitchens and bathrooms free license to use, reproduce, adapt and publish.
  13.         KC Kitchens and bathrooms withhold customers’ personal information and take all reasonable precautions to prevent any customer from being specifically identified.
  14.         KC Kitchens and bathrooms guarantee that all our products will be free from manufacturing and/or material defects for a period of 2 years from date of order. Should any defect occur during this time, KC Kitchens and bathrooms will repair or replace the defective parts or materials with like for like or similar. This guarantee includes carriage to and from our factory and all labour charges for the duration of the guarantee.
  15.         You have the right to cancel the contract by giving notice IN WRITING at any time within the next 7 days.
  16.         This contract is with KC Kitchens and Bathrooms.
  17.         You may exercise your right to cancel the contract as provided from clause (18).
  18.         If for any reason the customer decided to cancel the order once the survey has been carried out this will result on a loss of deposit.
  19.         If you the customer decide to cancel the installation at any point during the install for any reason the customer will be liable for all material, labour and administration costs to this point. These costs will be invoiced to the customer and must be paid within 7 days.
  20.         Since all products form KC Kitchens and Bathrooms are ordered and paid for by us to your specifications, we will require a deposit of 30% of the contract price and a further 30% of the contract price on the first day of the project. The balance is payable on completion.
  21.         Cheques, bank transfer, cash etc must be sent to us before our order is started. Payments by cheque will require a holding period of 7 days from your cheque to clear before the order will be put in production
  22.         If you need to contact us please phone us on 0131-654-9736 or email- ricky@kckitchens.net. Postal address - Unit 2, 101 high street, Bonnyrigg, Midlothian, EH19 2ET

Thank you for taking the time to read our terms and conditions.